Maintenance Request

Submit a Maintenance Request

Please fill out this form to submit a maintenance request. If we need to contact you ahead of time we will do so; otherwise, we will send a maintenance technician to your unit as soon as we can. If your request is of a more urgent nature or you have a special request, please contact our office at (401) 421-1151 to speak with someone. Thank you!

Regular or General Maintenance Requests

J &W Property Management wants to hear from you if you have a maintenance issue. You can either call our office at (401) 421-1151 during regular business hours (Mon-Fri 8:30-4:30), leave a message in our general voice mailbox after hours at the same number or complete our online Maintenance Request form. Ignoring a maintenance item leads to frustration on your part as well as management’s and could lead to a bigger problem if left unattended. Please note that non-emergency repairs will usually be addressed within a few days.

Emergencies

If you are experiencing an emergency please do not use the internet or online forms, call us immediately at (401) 421-1151 during normal business hours and (401) 421-0444 after hours.  Call 911 if there is a life threatening emergency. We are on-call 24 hours a day, 365 days a year.  Emergencies are considered events that pose an immediate threat to persons or property and if not addressed immediately could lead to greater damage.  Some examples of emergencies to call J&W for include: